An agency
You need several disciplines, a defined scope and delivery capacity without recruiting each role.
Compare the work you need covered, the management time available and the knowledge you want to keep inside the business.
Choose against the work
your business needs.
A like-for-like brief makes the differences useful. Review the same requirements, responsibilities and costs on both sides.
| What to compare | An agency | An in-house team |
|---|---|---|
| Coverage | A proposal defines the specialists and deliverables included. | Coverage depends on the people hired and support available to them. |
| Business context | Needs a deliberate onboarding and feedback process. | Builds through daily access to the business and its people. |
| Management | Needs a clear client owner, approvals and regular reviews. | Needs line management, hiring and ongoing development. |
You need several disciplines, a defined scope and delivery capacity without recruiting each role.
You need day-to-day embedded ownership and can recruit, manage and develop the required specialists.
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