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Terms of Service
These terms govern your use of the weproms.com website and any engagement you enter into with WeProms Digital.
Please read these Terms of Service (“Terms”) carefully. By accessing weproms.com (the “Site”) or engaging WeProms Digital (“WeProms”, “we”, “us”, or “our”) for services, you agree to these Terms. If you do not agree, please do not use the Site or our services.
1. About us
WeProms Digital is a marketing systems and operations agency based in Lahore, Pakistan, founded in 2014. We build the technical infrastructure behind growth — tracking, automation, analytics, conversion rate optimisation, paid media, and AI-ready content structure.
2. Use of the website
You may use the Site for lawful, personal, and business purposes only. You agree not to: misuse the Site or its forms; submit false or misleading information; attempt to gain unauthorised access to systems; or use automated means to scrape content beyond what search engines reasonably require. We may modify, suspend, or discontinue any part of the Site at any time.
3. Services and engagements
The Site describes our services for informational purposes and does not constitute a binding offer. A formal engagement begins only when both parties sign a proposal, statement of work, or agreement that sets out scope, deliverables, fees, and terms. Where any such document conflicts with these Terms, the signed document governs the engagement.
4. Fees and payment
- Our fees cover strategy, systems, and management work only. You pay advertising platforms (such as Google Ads or Meta Ads) directly — we do not hold or control your ad spend.
- Fees, currency, and invoicing schedules are set out in your signed agreement. Unless agreed otherwise, retainers are billed monthly in advance.
- Invoices are payable by the due date. Late payment may pause active work until the account is settled.
See our pricing page for indicative ranges and Refund Policy for money-back terms.
5. Client responsibilities
To allow us to deliver services effectively, you agree to:
- Provide timely access to the accounts, platforms, and assets we need
- Provide accurate information and approvals without undue delay
- Pay platform costs (ad spend, software subscriptions, etc.) directly
- Comply with the policies of platforms we work in (Google, Meta, etc.) and applicable laws
- Not request work that conflicts with our ethical-marketing stance (we do not work with gambling, alcohol, riba-based finance, or adult content)
6. No guarantee of results
Marketing outcomes depend on many factors outside our control, including your product, market, budget, competition, and platform behaviour. We do not guarantee specific rankings, traffic, lead volumes, revenue, or return on ad spend. We commit to rigorous systems, transparent reporting, and honest measurement — including reporting what did not work.
7. Intellectual property
We retain ownership of our pre-existing tools, frameworks, methods, and intellectual property. On full payment, clients receive a licence to use the deliverables created specifically for their engagement for their internal business purposes. We may reference the engagement anonymised in illustrative case studies unless your agreement states otherwise.
8. Confidentiality and data
Each party protects the other’s confidential information shared during an engagement and uses it only to deliver or receive services. Handling of personal data is described in our Privacy Policy.
9. Third-party platforms
We work within third-party platforms (Google Ads, Meta, analytics tools, Shopify, CRMs, and others). Their terms, policies, and algorithm changes are outside our control and may affect results. You are responsible for maintaining your own accounts in good standing.
10. Disclaimers
The Site and services are provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude all warranties, express or implied, and are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or business opportunity arising from your use of the Site or services, except where liability cannot be excluded under applicable law.
11. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to an engagement is limited to the fees paid by you to us for the services giving rise to the claim in the three (3) months preceding the event.
12. Term and termination
Engagements continue for the term in your signed agreement. Either party may end an engagement with the notice specified in that agreement. You may stop using the Site at any time. We may suspend or terminate access if you breach these Terms.
13. Governing law and disputes
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute arising out of or relating to these Terms or an engagement will be resolved amicably where possible, and otherwise subject to the exclusive jurisdiction of the courts of Lahore, Punjab, Pakistan.
14. Changes to these terms
We may update these Terms from time to time. Changes take effect when posted on the Site with an updated “last updated” date. Continued use of the Site or services after changes constitutes acceptance.
Contact us
Questions about these Terms? Contact us:
- Email: hello@weproms.com
- Phone / WhatsApp: +92 300 0133399
- Address: 154, C1, Nespak Housing Scheme, Lahore 54770, Pakistan